Exhibitors – welcome to
Radical Health Festival Helsinki 2023!

TABLE OF CONTENTS

• Stand construction, maintenance and dismantling hours
• Cleaning services
• Exhibitor and construction passes
• Be careful with misleading exhibition directory marketing
• Exhibition office
• Exhibitors’ lounge
• Parking

• Market your own participation
• Take media representatives into account
• Exhibitor passes & Construction passes
• Deliveries to your stand: logistics, storage and forwarding services
• Restaurant services
• Take care of the safety of your stand
• Be Careful with Misleading Exhibition Directory Marketing

Stand maintenance and dismantling hours

Construction: Monday 12 June  I  14:00–20:00

Construction entrance via Messukeskus Siipi (open 14:00–20:00) and V11-door (open 14:00–17:00). Entrance after 17:00 only via Messukeskus Siipi. No parking at construction entrances. All exhibitors need to collect their exhibitor badges from the info desk beforehand. 

Maintenance: Tuesday 13 June  I  07:00–08:15
Entrance via Messukeskus SIIPI.

Maintenance: Wednesday 14 June I  07:00–08:15
Entrance via Messukeskus SIIPI

Dismantling: Wednesday 14 June  I  17:30–20:00
Entrance via Messukeskus Siipi and V11-door. No parking at construction entrances.

Festival opening hours

Monday 12 June
12.30–18:30
After work 18:30 – 19:30 

Registration open at 12:00 – 18:30

Tuesday 13 June
08:15–18:30

Registration and exhibition open at 08:15
Conference sessions start at 09:00
Evening reception at Helsinki City Hall: 19:00–21:00

Wednesday 14 June
08:15–17:30

Registration and exhibition open at 08:15
Conference sessions start at 08:30

Event entrance via Messukeskus Siipi.

Book accommodation with a discount price

Book your accommodation at the Holiday Inn – Expo hotel adjacent to the exhibition centre. As an exhibitor you will get a 11 % discount on the daily price.

Messukeskus’ own event hotel offers a relaxing setting for recharging between event days. Rest in comfortable rooms and spend time with customers or your team with the sharing menus of Platta Restaurant. Prepare for the exhibition day at the state-of-the-art gym and stunning sauna facilities, without forgetting delicious breakfast. Our hotel is a place where your needs are taken care of every moment of the day! The hotel may get fully booked quickly during events – book your accommodation right away! 

Contacts: Holiday Inn Helsinki – Expo, tel. +358 (0)9 6899 9025
Individual room reservations: expo@holidayinnhelsinki.fi
Group reservations (min. 10 rooms): sales@holidayinnhelsinki.fi
http://www.finland.holidayinn.com/hotellit/holiday-inn-helsinki-expo

Plan and order stand structures and furniture

We price according to price periods. The earlier you place an order, the more you will save on the required products and services. Furthermore, you can ensure the availability of necessary products.

Placing your order by 29.5.2023 you will acquire the products at a lower cost.

Save money by placing your order in advance!

On 30.5.2023 prices for all additional orders as furniture, extra electricity etc. will increase by 50%

If you have any questions regarding your exhibition stand, please contact our Technical Advisor Petri Vanhala:   
Petri Vanhala 
Petri.vanhala@messukeskus.com  
Tel: +358 50 3870058 

Networking during the event – Tavata Networking tool

Tavata is a networking platform to use for internal networking. It is free of charge for all event’s exhibitors and delegates. You can book 15 -30min meetings and meet people during the event at the networking area.   

Check out instructions and more info here

Invitation for the evening reception at the Helsinki City Hall

We warmly welcome you to join us at an evening reception at the Helsinki City Hall on Tuesday 13th of June at 7:00 pm – 9:00 pm. Check more info here >> and register by 5ht of June.  

Cleaning services

SOL cleaning services look after the cleaning of general areas between event days. Messukeskus operates an advanced waste recycling system and all exhibitors have the possibility of leaving stand waste generated during construction and dismantling to be sorted by our cleaning staff. There will be large waste containers for packaging refuse.

Tidiness of the booth is an important part of the company image you are giving to Festival visitors. A tidy booth is inviting and creates a positive memory of the encounter. SOL will be happy to take responsibility for the tidiness and comfort of your exhibition booth. The cleaning service includes wiping tables, vacuuming/moist wiping floors and emptying trash bins.

All exhibition stand that have been ordered from Messukeskus includes start cleaning on Monday 12^th of June after construction time. If you like SOL to handle cleaning of your stand during the event or after the first event day, it should be ordered separately.

Regarding orders, please contact our Sales Manager Sari Helin:
Sari Helin
ext-sari.helin@messukeskus.com
tel: +358 45 137 4181

ContactMate® eLead- collect your leads

For more efficient and health-safe operations at the event stand- forget about paper forms! Speed up the processing of business cards and questionnaires. Make a draw. Create an electronic survey form or feedback questionnaire.

The solution for this is the ContactMate service, which collects the contact information of Festival’s visitors at your stand electronically. Register a contact with the ContactMate® eLead mobile app or rental device with one click and quickly go to the questions you have created by tapping the screen and selecting your customer’s answers. In accordance with the data protection act, an electronic register of scanned guests is created, with which you handle post-marketing efficiently and quickly.

Versatile features allow for reliable and fast storage of contacts. A mapping form can be downloaded to the product to target follow-up actions such as raffles, invitations to tender, procurement plans, or newsletter subscriptions.

Contact our Sales Manager Sari Helin and order the ContactMate eLead -service.
Sari Helin
ext-sari.helin@messukeskus.com
tel: +358 45 137 4181

More information or questions about ContactMate eLead -service, contact:
ContactMate Events or sales@contactmate.fi
Tel:  +358 207 856 700.

Internet connections

Messukeskus provides a free-of-charge wireless network called Messukeskus in all its premises. It is suitable for browsing the internet and other light traffic. No log in or passwords are required for the network.

The Messukeskus network operates in the 2.4 GHz and 5 GHz WLAN frequency bands (802.11a/g/n). The server for outgoing mail: smtp.kolumbus.fi.

For payment terminals, cash systems and other critical functions, you should order a fixed connection.

Make the most of logos and banners of the event in your own marketing channels

Don’t forget to share your event participation and new product releases taking place during the event in your own marketing and communications channels such as social media. You can use the event logos, banners and images to advertise your attendance without restrictions.

Services for media during the Festival 

The Radical Health Festival Helsinki Press Centre is located in the lobby next to the Info.

Please advise the Communications Manager of the event should your stand present specific programme, press conferences or other activities that could interest the media. Contact person: Communications Manager, Ms. Tarja Gordienko, tel. +358505847262 or tarja.gordienko@messukeskus.com

Exhibitor passes

The number of exhibitor passes your company is entitled to can be found from the contract / order confirmation that you have received from us. 

You can order the passes for your personnel from here: Exhibitor passes 

Where and when can I collect my partner pass?

Passes can be collected from Festival’s registration desk when you arrive to Messukeskus.

Radical Health Festival Helsinki 2023 registration is open

Monday June 12th at 12:00 – 18.30
Tuesday June 13th 8:00 – 18.30
Wednesday June 14th 8:00 – 17.30

The exhibitor passes are meant for your personnel at the stand during the fair. The pass is valid during setup, event, and dismantling times. The pass must be visible during the event all time and it entitles its holder to admission to the Exhibitor’s club.

Deliveries to your stand: logistics, storage and forwarding services

All goods sent to exhibition stands can be delivered starting from the construction day.

The exhibitor should be present to receive all deliveries.

The address is as follows:
Messukeskus / Siipi
Name of event
Exhibitor name, stand number
Messuaukio 1, 00520 HELSINKI

Messukeskus staff cannot sign for your shipments.  The items cannot be stored at any other location before, during or after the event, except for the facilities of Niemi® Messupalvelut Oy, the forwarding service operating at Messukeskus, in which case the forwarding service staff takes care of shipping and signing for the items. In that case, the address is as follows:

Niemi® Messupalvelut:
Niemi Palvelut Oy
Name of the event
Name of the exhibitor + stand number/name or number of the meeting room
Messuaukio 1
FI-00520 HELSINKI
The service is subject to a charge, and it must be ordered in advance.

Restaurant services

NoHo Partners has started as Messukeskus’ restaurant and catering partner on 1 July, and as a result we have had a great line-up of interesting restaurant brands at our premises over the summer.

The NoHo partnership brings convenient electronic snack, drink and lunch tickets to our corporate customers. You can order product vouchers with QR codes for the amount of your choice and distribute them by email to users. The QR code on the ticket will serve as a payment method at the checkout of the restaurants. The tickets will be charged according to usage.

Orders for snack, drink, lunch and stand tickets are placed via the Restaurant Services online shop. If you do not already have one, please create a business account in the online shop. You will then be able to select the products you want.

Go to the restaurant services online shop from here

You can reach the NoHo Exhibition Centre Restaurants & Event Catering team here:

by email messukeskus@noho.fi and by phone 041 732 3712, open Mon-Fri 9am-4pm.

Permits to sell and serve food

Serving and tasting food products such as small sweets wrapped in paper, crisps, or coffee is allowed.

If you serve or sell your own food at the stand, you must notify the City of Helsinki Environment Center no later than 4 working days before the event. For further information, contact details and instructions on submitting information electronically, please visit the website of the City of Helsinki >>

If you are only giving out small sweets wrapped in paper, crisps, or coffee, no notification is required.

Take care of the safety of your stand

Never leave valuables accessible when the exhibition day ends. Take care of all necessary insurances and consider renting possible safety accessories such as showcases, locks or security cables for computers and / or monitors.

In like manner we are prepared to take care of other possible security needs regarding your stand. These needs can be addressed with our security services partner Securitas. Read more about the available security services on eMessukeskus under Order more in the category Security Services.

Be Careful with Misleading Exhibition Directory Marketing

The Finnish Fair Corporation publishes the exhibition directories of fairs in electronic format on the web pages of the event, as well as in print format. The exhibition directory is also often made in cooperation with some Finnish media. Some administrators of chargeable directories in the internet have also approached the customers of the Finnish Fair Corporation mainly in order to charge them for the service. The chargeable on-line directories are completely useless to exhibitors.

In their information-request letters and forms, these directory entrepreneurs give an impression that they are working in cooperation with the Finnish Fair Corporation or the fair event in question. This is not true: the Finnish Fair Corporation does not work in cooperation with directory imposters. The imposters send by post or e-mail misleading contracts. A letter or a form is disguised to look like an information request which offers the company a chance to put their information in the directory. The message gives an impression that the service is free of charge. The binding force of the contract and the price of the service are usually hidden somewhere in the long general conditions, usually at the bottom of the paper.

If you are not sure whether a directory information request has to do with your own fair participation, please get in touch with customer service, customer.service@messukeskus.com 

Here are some of the imposter directories we are aware of:  ExpoGuide, The FAIR Guide, UTP Digital Directories (fairguide.com), (Construct Data Publishers Verlas AG), Euro Business Guide, Eu company Directory European City Guide, The Millennium Guide, The European Internet Guide, The International Fax Directory or IT&T fax directory Europa-Club & World Travel Register, 1st European City Guid,e The Tour and Travel Guide, Verlag Fax Directory, Classified Telefax Pages cdnet.at, Mulpor Company S.R.L., International Fair Directory, Ocean Web Trend Zone.

Restaurant Services for exhibitors

Information will be updated during April 2023.

Parking

A barrier-free parking system Autopay by Europark is in use at Messukeskus. Parking charges are collected by Europark.

Exhibition Office

The Exhibition Office assists exhibitors during the construction and opening hours of the event regarding matters such as stand orders.

Opening hours of the exhibition office will be published during May 2023.

Exhibitors’ Lounge

The Exhibitors’ Lounge is open during the opening hours of the event. The Exhibitors’ Lounge can be found on the 2nd floor in Siipi conference area. The door code is presented on the exhibitor pass.

You are welcome to come and enjoy a cup of coffee in the Exhibitors’ Lounge! The space has a small kitchenette together with toilets and showers.

Customer Service

+358 40 450 3250
customer.service@messukeskus.com